All our products are handmade with much love, care and attention and you may sometimes have to allow a little extra time when placing your order, however we always endeavour to dispatch your order as fast as we can.
If you do require your items by a certain date please don't hesitate to contact us prior to placing the order and we will do our very best to help.
DELIVERY IN THE UK
We ship items with Royal Mail, which takes 2-3 working days depending on your location.
Please double check your delivery address is correct when placing your order to ensure your parcel is delivered to the right address.
Its very important to us that you are happy with your purchase. If you are not totally satisfied with your order please contact us within 7 days, return the item in its original packaging and we will then arrange a replacement or full refund. We regret we cannot refund custom, bespoke or personalised items unless the item is faulty.
CUSTOMS AND IMPORT CHARGES
Depending on the country that your items are shipped to, there may be customs charges to pay.
Please bear this in mind and check with your local authority to estimate potential charges based on the value of your order.
We unfortunately cannot be held liable for any custom charges incurred as a result of importing goods.